IMTWAY SAP BusinessObjects ™ Services Portfolio
SAP BusinessObjects ™ Implementations
We will deploy a Business Intelligence infrastructure that can grow to meet your organisation scurrent and future needs , showing you how to best use tools such as Crystal Reports ,WebIntelligence, BO Explorer and Xcelsius, and leverage our deep data warehousing knowledge.
SAP BusinessObjects ™ Support and Maintenance
Imtway Customer Care is a support and maintenance service for our customers who have successfully completed their Business Objects projects.Customers can choose from our unique business as usual support offerings that provide peace of mind after a business intelligence implementation .
With Imtway Customer Care – Business as Usual Services. You get all the benefits of dedicated support and development with the flexibility to choose a cost-effective package that best suits your needs.
Day to Day Support
- Infrastructure monitoring
- Issue resolution
- Best practices support
- Answers to product related questions
- Interactive end-user support
- Interface to BI manufacturer
- Minor developments (<1 day)
- Planned updates and migrations
- Copying or exporting a Repositories & Audit Data base
- Analysis of system performance
- Changes to system settings
- Integration with backup products
- Design of the backup strategy
- Temporary replacement of staff
- Short term developments (<3 days)
SAP BusinessObjects ™ Upgrade
Already a BusinessObjects ™ shop but not up on the latest tools? Let our experts plan and execute an upgrade project which will allow your business to leverage the latest BusinessObjects ™ toolsets with minimal disruption to your end users.
SAP BusinessObjects ™ Dashboard
Do you have information but need a betterway to communicate to your stakeholders? Let IMTWAY build an interactive Xcelsius dashboard which will not only allow your senior executive to access the health of their organisation at a glance , but will also letthem drill down and get to the root of any
Trends that require more attention. Our Business Object ™ experts can rapidly and interactively prototype and build a solution for your organisation.